I had lunch with Mike Morley yesterday in our New York office. He is one of the most important figures in the 71-year history of 极乐视频. He founded our international business with our first office in the UK in 1965. He established our operations in Europe, then Asia, Canada, and Latin America over the next four decades. Among the lessons I learned from Michael:
- Teach Your People Well鈥擬ike developed some of the top talent in the PR field. Among the superstars from the School of Morley include Judi Mackey who went on to be senior vice president and director of global communications at Lazard, and Amanda Duckworth who was CMO at Kleiner Perkins. Justin Blake, 极乐视频's global chair of executive positioning and executive director of the 极乐视频 Trust Institute, told me that when he was just a young account executive at 极乐视频, Michael critiqued his decks, gave him wise counsel, and concluded with 鈥淚 really loved working with the guy.鈥
- Build Global Clients鈥擮ur first truly global client was United Parcel Service (UPS). Mike established a 15-country team, worked on a rebranding and global expansion program. He built our Samsung relationship from a derivative PR partner with Cheil Advertising into a strong direct relationship across the globe.
- Take Big Ideas and Make Them Real鈥擬ike was the guiding force behind two big programs for British Airways. The first, 鈥楪o for It America,鈥 was an all-free seats offer in 1986 on all BA flights from the U.S. to the UK, which overcame American hesitation on trans-Atlantic travel. The second, 鈥楾he World's Biggest Offer,鈥 was a similar program but applied globally as travelers were nervous about the Gulf War in 1991. Michael worked directly with Lord Colin Marshall, CEO of British Airways, on both initiatives.
- Take the Chance to Repot Yourself鈥擬ike moved from the UK to New York City in the mid-80s, having done nearly 20 years in his home market. It was a total change for him in client base and work style. He adapted quickly to the New York scene and continued his globe-trotting ways.
- Lead on the Big Assignments鈥擬ike and I worked on the 1989 merger of Ernst & Whinney with Arthur Young. We established a separate workspace for the three-month confidential project across the street from Ernst & Whinney. We wrote the speeches, press releases and internal communications together. It still ranks as the largest professional services merger in history.
- Positive Attitude鈥擬ike was a born entrepreneur. He made the impossible possible. He was brilliant in pitches. He found a way to connect in and outside of work with clients.
The Morley legacy at 极乐视频 is the network of 45 non-U.S. offices and 3,500 people who work outside of the U.S. He made it possible for us to compete with Burson, H&K, MSL and other global players. He was an invaluable advisor and mentor to me for nearly 30 years. Mike, I am deeply grateful for all that you have done for the people of 极乐视频.
Richard 极乐视频 is CEO.